We ship to US and Canada.
We provide a limited warranty of 90 days from the date received by the original purchaser or installer, unless otherwise specified, and covers the replacement of a defective part/s. The warranty applies only to parts replacement unless a part cannot be obtained in its place. For such cases, an exchange will be issued to the original purchaser. An exchange of a defective part will be processed only if it is accompanied by the original sales invoice. All items must be in their original condition and must not be damaged due to incorrect installation upon return. The warranty is limited only to the original purchaser and is non-transferable.
UPS Next Day Air, 2nd Day Air, and 3 Day Select shipping are available for most orders for additional charges. Airfreight carriers reserve the right to extend delivery time when delivering to residential addresses. This is beyond our control and airfreight charges will NOT be refunded. All orders received before 12:00 PM Pacific Time (3:00 PM Eastern Time) Mondays to Fridays may ship the same day, please allow up to 1 business day to process the order. No UPS Next Day Air, 2nd Day Air, and 3 Day Select deliveries on Saturdays, Sundays and Holidays. If you place your order on a weekend or a holiday, please be aware that the shipping cycle for these orders starts on the next available business day.
We currently ship to US and Canada only. Other countries are not available.
The payment of duties and taxes is the responsibility of the importer. UPS Standard and Worldwide Express are available for Canadian customers.
If you receive an incorrect part due to our error, we will issue a UPS Call Tag to pick up the incorrect part, and we will ship the correct part at no additional charge to you upon receipt of the incorrect part. Please report any shipping error within 48 hours after receipt of your order.
All merchandises are packed carefully and correctly before they shipped out. Damaged shipments should be checked in the presence of the carrier. Please keep all shipping cartons and packing material for carrier inspection.
We will accept authorized returns within 30 calendar days of the purchase date.
Authorized returns must be in the complete and original packaging. If the item arrived at your location damaged, please include the original shipping container in your return.
All authorized returns must be in their original condition, include all components, and cannot be disassembled or damaged due to incorrect installation. Returns missing components will not be credited. We are not responsible for installation errors. We are not responsible for labor expenses, towing expenses, additional repair expenses or rental car expenses caused by the use of wrong or defective parts during installation.
All shipments returned as "Refused" for any reason, the customer will not constitute the right to a refund or credit. It is the customer's responsibility to make all arrangements with TopGearAutosport.com for return orders. Customers will be charged freight expenses associated with the refused shipment as well as the restocking fee on all products shipped.
A 25% restocking fee is charged on all returns that are not the direct result of our error.
Refunds for returns or cores normally process and credit within 30 days from the date we receive your return at the warehouse. Once we receive the core or part, we forward it to the manufacturer for approval. The manufacturer will then approve the return. Once the return has been approved and processed, the refund will be credited to the credit card you used to buy the merchandise. You will receive a "credit approved" e-mail the day you are credited. Please be aware that your bank may take 4-7 business days to post the credit to your account or credit card. If you do not receive a credit after 30 days, please e-mail our customer service and we will respond to you immediately.
All orders are electronically processed and forwarded to the warehouse immediately after the order is confirmed therefore, the window of opportunity to cancel an order is limited. All orders must be canceled BEFORE we confirm the payment. No orders can be canceled after payment has been confirmed, as the order will be immediately processed for shipment.