We provide a limited warranty of 90 days from the date received by the
original purchaser or installer, unless otherwise specified, and covers
the replacement of a defective part/s. The warranty applies only to
parts replacement unless a part cannot be obtained in its place. For
such cases, an exchange will be issued to the original purchaser. An
exchange of a defective part will be processed only if it
is accompanied by the original sales invoice. All items must be in their
original condition and must not be damaged due to incorrect installation
upon return. The warranty is limited only to the original purchaser and
- Under NO circumstances will our liability exceed the amount of the original sale.
- Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.
- The warranty does not cover airfreight charges, labor expenses, towing expenses, or rental car expenses resulting from installation errors. Return shipping is the responsibility of the buyer. We will not reimburse any return shipping charges incurred.
- All returned items must have the RA (Return Authorization) number written outside the shipping box prior to return. The RA Numbers can be obtained by emailing our Customer Service. Returned items without the RA numbers will not be accepted.
- Our liability does not cover lost or stolen packages, mailed back by the customer, containing the parts being claimed under warranty. Because the customer is the shipper, he is the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.
UPS Next Day Air, 2nd Day Air, and 3 Day Select shipping are available
for most orders for additional charges. Airfreight carriers reserve the
right to extend delivery time when delivering to residential addresses.
This is beyond our control and airfreight charges will NOT be
refunded. All orders received before 12:00 PM Pacific Time
(3:00 PM Eastern Time) Mondays to Fridays may ship the same day, please
allow up to 1 business day to process the order. No UPS Next Day Air,
2nd Day Air, and 3 Day Select deliveries on Saturdays, Sundays and
Holidays. If you place your order on a weekend or a holiday, please be
aware that the shipping cycle for these orders starts on the next
available business day.
We currently ship to US and Canada only. Other countries are not available.
The payment of duties and taxes is the responsibility of the importer.
UPS Standard and Worldwide Express are available for Canadian customers.
If you receive an incorrect part due to our error, we will issue a UPS
Call Tag to pick up the incorrect part, and we will ship the correct part at
no additional charge to you upon receipt of the incorrect part. Please
report any shipping error within 48 hours after receipt of your order.
All merchandises are packed carefully and correctly before they shipped out.
Damaged shipments should be checked in the presence of the carrier. Please
keep all shipping cartons and packing material for carrier inspection.
We will accept authorized returns within 30 calendar days of the purchase date.
Authorized returns must be in the complete and original packaging. If
the item arrived at your location damaged, please include the original
shipping container in your return.
All authorized returns must be in their original condition, include all
components, and cannot be disassembled or damaged due to incorrect
installation. Returns missing components will not be credited. We are
not responsible for installation errors. We are not responsible for
labor expenses, towing expenses, additional repair expenses or rental
car expenses caused by the use of wrong or defective parts during installation.
All shipments returned as "Refused" for any reason, the customer will not constitute
the right to a refund or credit. It is the customer's responsibility to make
all arrangements with TopGearAutosport.com for return orders. Customers
will be charged freight expenses associated with the refused shipment as well as
the restocking fee on all products shipped.
A 25% restocking fee is charged on all returns that are not the direct result of our error.
Refunds for returns or cores normally process and credit within 30 days
from the date we receive your return at the warehouse. Once we receive
the core or part, we forward it to the manufacturer for approval. The
manufacturer will then approve the return. Once the return has been
approved and processed, the refund will be credited to the credit card
you used to buy the merchandise. You will receive a "credit approved"
e-mail the day you are credited. Please be aware that your bank may take
4-7 business days to post the credit to your account or credit card. If
you do not receive a credit after 30 days, please e-mail our customer
service and we will respond to you immediately.
All orders are electronically processed and forwarded to the warehouse
immediately after the order is confirmed therefore, the window of
opportunity to cancel an order is limited. All orders must be canceled
BEFORE we confirm the payment. No orders can be canceled after payment
has been confirmed, as the order will be immediately processed for shipment.
Terms & Conditions For Sales of Products and Parts
- All prices are subjected to change without prior notice.
- We reserve the right to correct typographical and printing errors.
- We reserve the right to correct prices or calculation errors.
We reserve the right not to proceed with any order where we feel
that it will put us, the recipient or any other party in a
vulnerable position either financially or for any other justifiable
reason. We will contact every customer placing an order to notify
them of the cancellation providing a viable contact e-mail address
has been given. We may not be prepared to incur extra expense, other
than to use e-mail to cancel such an order.